Artificial Intelligence (AI) is no longer something we only see in science fiction movies. Today, it’s a real part of how businesses work and grow. From small online shops to large global companies, AI is helping people do things faster, smarter, and more accurately. In fact, according to Statista, the global AI software market is expected to reach $126 billion by 2025 (source).
As an AI development company, Ailoitte has seen many businesses use AI in smart and simple ways that make a big difference. But how exactly is AI making all this possible?
What is AI Doing for Businesses?
AI is used in many ways. Some of the most common ones include:
- Customer service – AI chatbots can answer questions 24/7 and save time for support teams.
- Data analysis – AI tools can quickly read through a lot of information and help teams make better decisions.
- Personalized marketing – AI can look at customer behavior and suggest products they might like.
- Automation of tasks – From sending emails to managing supply chains, AI can handle tasks that used to take hours.
Now, let’s look at a real-life example to understand how this works.
How a Retail Business Used AI to Improve Customer Experience
One of Ailoitte’s clients, a small online retail company, wanted to improve their customer support without hiring more people. They had over 300 product-related queries each day, and their small team was overloaded.
Ailoitte helped them build a smart AI chatbot that could understand and answer most customer questions within seconds. This chatbot used machine learning to learn from each conversation and improve over time. After just 2 months, over 70% of their queries were solved by the chatbot, and the support team had more time to solve complex problems.
But it didn’t stop there. The company also started using AI to suggest products based on a customer’s past shopping behavior. This made shopping easier for users and increased the company’s sales by 18% in just 4 months.
This shows how even simple AI solutions can make a big impact.
AI and Web Application Development
Many businesses are building new tools and platforms that work with AI. This is where web application development plays a key role.
AI is now being added to web apps for many different reasons. For example:
- Healthcare apps are using AI to track patient data and give suggestions for treatment.
- E-learning platforms use AI to offer custom learning paths based on a student’s progress.
- Finance apps use AI to predict market trends and help users invest wisely.
One of Ailoitte’s projects involved creating a web app for a logistics company. The app used AI to track delivery vehicles in real time and predict delays based on weather, traffic, and road conditions. This helped the company reduce late deliveries by 40%.
Web applications like these are no longer just about being functional. They are becoming smarter with AI and helping businesses provide better value to their users.
Future of AI in Mobile and iOS Apps
As people use smartphones more than ever, mobile apps are also getting smarter. AI is now becoming a regular part of mobile app features. Think of voice assistants like Siri or recommendation engines on Netflix — that’s AI working in the background.
When it comes to iOS app development, AI is helping developers build apps that feel more personal and useful. For example:
- Apps that track health use AI to give fitness suggestions.
- Camera apps use AI to adjust lighting and filters in real time.
- Banking apps use AI to detect fraud and protect users.
One great example is a finance startup that partnered with Ailoitte to build an iOS app for personal accounting. Using AI, the app could analyze user spending habits and suggest smart ways to save money. After launching, the app gained over 50,000 downloads in three months, and user reviews often mentioned how “smart and easy” the app felt.
Final Thoughts
AI is no longer just a term — it’s a powerful tool that businesses of all sizes can use. Whether it’s helping with customer support, improving websites, or making mobile apps more useful, AI is making life easier for both companies and their customers.
Companies like Ailoitte, an experienced AI development company, are helping businesses unlock the power of AI in natural and meaningful ways. From smarter web application development to AI-powered iOS app development, there are endless ways to innovate and grow with AI — and the journey is only just beginning.
